FAQ

Other questions

Q.01
Is SETTLE International the dormitory of Kyushu university?

A.01
No. SETTLE International is run by a private company.

Move-In & Contract

Q.02
Can I move into Settle International even I am not Kyushu University student?

A.02
SETTLE International for Kyushu University students/researchers only, apart from authorized people.

Q.03
Do I have to have meal plan?

A.03
The meal plan is optional. You can choose either with meal or not when signing contract or contract renewal, and you cannot change during the contract period.

Q.04
Can I visit and have a look at the rooms?

A.04
We are going to have a showroom in the building around mid Jun.

Q.05
Is there a set contract period?

A.05
It’s an annual contract.

Q.06
Is there a renewal fee?

A.06
Yes there is. It is 10,000 JPY (tax excluded). We do not charge annual management fee.

Q.07
I am a foreign student, what do I need to bring?

A.07
The requirements are:
  1. 1.Residence card
  2. 2.Kyushu university student ID
  3. 3.Bank account for rent withdrawal

Q.08
Can I choose the moving-in date?

A.08
You can choose either the 1st or 16th of the month.

Q.09
How much is the initial cost?

A.09
Please go to Search and see Estimate of desired room.

Q.10
Is there any other cost apart from the rent?

A.10
Please see the monthly cost

Q.11
When is the first payment of the rent?

A.11
The first month rent is included in the initial fee.

Q.12
When is the rent withdrawal every month?

A.12
It’s 14th of every month.

Q.13
Where can I get the keys on the move-in day, and how many keys can I get?

A.13
You will be given 2 card keys at caretaker’s room. The fee for the additional card key is 5,000 JPY (tax excluded) per card key.
If you have the meal plan, you will receive1 card key to the dining hall. The fee for the additional card key is 5,000 JPY (tax excluded) each.

Q.14
When do I need to notify if I want to move out the residence?

A.14
Please notify us 2 months before moving out (the day you return the keys)

Q.15
Will the key money be returned when I move out?

A.15
No, it won’t. The key money is the money to be given to the landlord as “thanks”.

Q.16
Is it possible to move to another room within SETTLE International?

A.16
Yes, it is possible, but you need to sign the contract again to lease the room that you want to move to.
Initial cost will be necessary for new contract.

Q.17
Is it possible to rent monthly?

A.17
No there is no monthly contract available.

Q.18
Can I have a room sharer?

A.18
No-all rooms are for single occupancy only.

Q.19
Do I need to have Japanese guarantor?

A.19
No. You don’t need a Japanese guarantor.

About Room

Q.20
Is there a female only floor?

A.20
For security reasons we do not have female only floor. For obvious reason all room has same curtains too.

Q.21
Does the fridge in the room come with freezer?

A.21
Yes, it does. All room has a fridge/freezer.

Q.22
Is there mattress already in the room?

A.22
No please prepare your own mattress.

Q.23
Is there TV in the room?

A.23
No there is no TV in the room.

Q.24
What type of TV antenna is there?

A.24
There are terrestrial digital and BS digital available.

Q.25
What color is the curtain in the room?

A.25
It is brown.

Q.26
Is there an intercom in each room?

A.26
Yes there is. It’s a video intercom so you can view the visitor at the entrance.

Q.27
Is there any fee for using internet?

A.27
No. You don’t need any fee at all.

Q.28
Can I have Wi-Fi access?

A.28
The room has free internet access by using LAN cable. Please buy a Wi-Fi router for Wi-Fi access. Community room, study room and dining hall have access to free Wi-Fi.

Q.29
Can I use internet straight away from the day of moving in?

A.29
Yes. You can use the internet with LAN cable connected to your device. If you need higher communication speed for online games or any other large-volume communication, we recommend you to sign up with another internet contractor.

Q.30
Can I have own internet contractor?

A.30
Yes you can, however it is only available with NTT. Please contact 0120-116-549.

Life Style

Q.31
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A.31
Settle International doesn’t have a curfew although there are some community rules to follow.

Q.32
When is garbage collected and where do I need to put out?

A.32
Please follow the rule by Itoshima City, use a specified bin bag and put it out on the designated day and area.
You can buy the bin bag from a convenience store, a supermarket, and the home centre.
Burnable garbage : Every Tuesday and Friday
Unburnable garage : 2nd and 4th Wednesday
Recyclable garbage : 1st and 3rd Wednesday

Q.33
What happens if I lost key card?

A.33
If you lost your key card please contact caretaker immediately. If we can’t find the key you will need to pay 5,000 JPY (tax excluded) for a new key card.

Q.34
Do I need to notify caretaker when my family or friend stay in my room?

A.34
Not necessary.

Q.35
Is caretaker always in the caretaker room?

A.35
The caretaker is available 10:00 – 17:00. Closed on Wednesdays, Sundays, public holidays, year end holidays, GW, Obon.

Q.36
If something happens, who do I need to contact?

A.36
Please contact caretaker, otherwise please contact kyudaimae real estate. If it’s outside hours please contact 24HR support center.
Kyudaimae real estate : 092-805-1112 / FAX 092-805-1116
Open hours : 10:00 – 18:00 Wednesdays closed
24HR support center : 0120-410-554

Q.37
Will caretaker receive parcels for us?

A.37
No please use parcel box facility.

About Meal

Q.38
What is the opening time for dining hall?

A.38
Breakfast : 6:30-9:00, Dinner 18:30-21:00

Q.39
Is the dining hall only available for the resident?

A.39
Yes it is.

Q.40
Is there any day that you don’t provide food?

A.40
Yes the dining hall is closed on Sunday, public holidays, NYE/NYD, GW, Obon holiday. There is food service available on Saturday.

Q.41
What should I do when the dining hall is closed?

A.41
It is up to you. If you wish you can cook in your kitchen. There are convenience stores and few dining halls near by.

Q.42
If I had food outside, will I get money back for the food I didn’t have?

A.42
No you won’t get refund.

Q.43
When I’m away for long time, what would I do with meal plan?

A.43
You can only stop the meal plan during spring/summer/winter holiday.
During those period there is no charge for meal plan if you have requested not to have any food.
Please notify caretaker by the 20th of the previous month. Apart from those period you can not stop the meal plan.

Q.44
Where can I see the menu?

A.44
There will be a whole week of menus inside dining hall.

Q.45
Is the dining hall Self-Service system?

A.45
Yes it is, please show your dining hall card with your room number is on and enjoy the meal.

Q.46
How do you deal with allergy?

A.46
We don’t deal with allergy.

Facility

Q.47
What’s there at community lounge?

A.47
There is a billiard table, table, couch and also free Wi-Fi is available.

Q.48
Is Community space available for anyone from outside too?

A.48
Community space is available for residents as well as authorised staff members only. It is not open for the general public.

Q.49
What are the opening time of Community space and Study Room?

A.49
They are open from Monday to Saturday. OO-OO

Q.50.
Can anyone use Prayer Room?

A.50
Yes any resident can use Prayer Room

Q.51
Is there parking spaces for motor cycle?

A.51
Under 50cc motor cycles as well as bicycles can be parked at the Bicycle Parking Area.
If the motor cycle is bigger than 50cc you will need to have a car park contract.

Q.52
Is there guest parking spaces?

A.52
Yes there is, please ask the caretaker.

Q.53
How do you use Bicycle Parking?

A.53
You will be given a parking sticker which you have to put on your bicycle, and place your bicycle in the designated parking area.